United passenger records heated exchange with ‘rude’ airline staff over carry-on bag
Though the pair were eventually allowed to board, Natalia says the event left her and her Russian-born mother, who speaks limited English, feeling humiliated.
United passenger records heated exchange with ‘rude’ airline staff over carry-on bag
Though the pair were eventually allowed to board, Natalia says the event left her and her Russian-born mother, who speaks limited English, feeling humiliated.
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